MALABO PROCEDURES

For orders placed in Malabo and processed for Malabo customers, the collection of the order will be 48 to 27 hours and will be processed once the order has been collected, the maximum time is 7 business days after that time and the order has not been shipped. unable to deliver, the order will be returned to the store and the order will be cancelled.

Shipping to Bata:

For orders placed in Malabo and processed from the city of Malabo, the collection of the order will be from 48 to 27 hours and will be processed once the order has been picked up.

The shipping of the order is the responsibility of the store depending on the dimensions of the package and paying the customs fee. Once the order arrives in Bata, we will collect the order and deliver it to the customer.

Note: the customs and shipping fee will be charged once the order is collected depending on the dimensions, read the section on the dimensions of the packages we process.

The maximum time is 7 business days after that time and the order has not been delivered, the order will be returned to the store and said order will be cancelled, the return shipping amount is at our expense.

The return will take a maximum of 7 days for your product to arrive at the warehouse or your store