Privacy Policy
Who is responsible for the processing of your personal data?
Through this Policy, Yoyvi Express, SL., informs you about the personal information collection and use practices relating to your use of Yoyvi Express mobile application and website consumer-to-consumer marketplace service. It does not cover other data collection or processing by Yoyvi Express or data that other companies or individuals collect or sites or services that are linked from our service.
Yoyvi Express will be responsible for your personal data (hereinafter, the “Data”).
Who does this Policy apply to?
The use of the Yoyvi Express Website and Mobile Application is not directed at minors and, consequently, they must refrain from providing any personal information. In this sense, we recommend both the use of the Website and the Mobile Application to people over 18 years of age. To this end, Yoyvi Express reserves the right to verify at any time the age of the users of its Website and its mobile Application.
When do we collect your personal data?
We process personal data of users who have registered on our Website or in our Mobile Application, as well as users (customer or seller).
We collect the Data that you provide when you register as a “User” both on the website and in the Mobile Application, as well as those Data obtained as a result of your browsing, requests, publications, conversations, searches, purchases, ratings and comments. .
For what purposes and on what legitimizing basis do we process your personal data?
– Know the origin of the download of our Mobile Application, for the purposes of advertising, marketing and commercial offers of interest to you.
– To show you products of interest. We will carry out this processing only if you give us your consent to do so, by accepting our cookie policy when registering, purchasing products on the Website and Mobile Application.
In the event that you have registered on our Website or in our Mobile Application, the purposes for which we will process your Personal Data are:
– Manage your registration and user preferences within the user profile area, as well as to provide you with the services of our Website or our mobile Application that you have requested.
– To ensure the proper use of our services and products, preventing illegal uses or uses contrary to our policy and values, and may even terminate you as a registered user.
– Show you advertising adjusted to your consumption and browsing habits obtained from the use of our mobile application or website.
– Send you, by any means, including electronic means, commercial communications in relation to the products and services offered by Yoyvi Express, communications that may be directed in response to your consumption habits, navigation or use of our Website or our Mobile Application.
– Manage your participation in the offers we offer on the Website and in the Mobile Application.
– Track the delivery of products and/or services purchased through our Website and/or our Application.
– Manage complaints and queries about products and/or services purchased through our Website or our Mobile Application. in defense of consumers and users.
For what purposes do we keep your personal data?
The conservation of your personal data by Yoyvi Express will be as follows:
– The data collected to allow you to register on our website or mobile application will be kept as long as you do not contact us to cancel your account.
– The data collected to manage your preferences as a user will be kept as long as you do not object to it.
– Those data collected and processed to ensure the proper use of our services and products will be kept until the corresponding verification action has been carried out.
– The data collected to show you segmented advertising will be used as long as you do not object to it.
– Those data collected to send you commercial communications about our own services will be kept as long as you do not request to be unsubscribed as a registered user. or as long as you do not object to it.
– We will keep confidential all the data that you provide us, registering on our platforms or sending us an email.
– The data collected as a result of your contracting our Affiliate services will be kept until you unsubscribe from said service.
– Data obtained as a result of complaints or queries that you may direct to us will be kept until the corresponding complaint or query has been resolved.
– The data related to your browsing or consumption habits that we may have obtained from third parties will be maintained as long as you do not object to receiving said information.
What are your rights regarding personal data protection?
You may at any time exercise your rights of access, rectification, suspension, opposition, limitation to the processing and portability of your Data, as well as the revocation, at any time, of the consents, if applicable, given to Yoyvi Express.
You may exercise those rights referred to above by contacting us via email: Info@yoyviexpress.com.
cookies
What is a Cookie?
Cookies are small text files that are stored on your device (PC, mobile phone or tablet) that allow us to recognize your web browser. Cookies contain information mainly about your browsing and any activity that has occurred there.
What type of cookies do we use?
- Strictly necessary cookies: these are those cookies necessary to provide the requested service, as well as to remember configuration preferences.
- Analytical and preference cookies: these are those cookies through which we obtain statistics and analysis about the use that users make of our services. This allows us to have an overview of how many unique users we have and how they use our services. You can deactivate these cookies using the mechanisms shown below but please note that, for example, we will not be able to remember your preferences and browsing patterns, you may have to log in every time you visit us, etc.
- Advertising cookies: these are cookies that allow us to show you advertising. You can learn more about this type of advertising.
We use advertising cookies for different purposes:
- Cookies used for marketing purposes:
they allow us to monitor the activities on our pages to understand how they are used and allow us to optimize our traffic acquisition campaigns from external networks. We also use services to monitor a user’s activity on our website and to be able to offer advertising in relation to their searches on other websites, as well as services for downloading applications and for brand promotion. Finally, we use Push notification services to let you know in our applications the news about our services. - Cookies to display personalized advertising
Advertising is part of our business and will always be there. We use your data to show you advertising that is of interest to you and fits what you are looking for. If you do not want to see advertising adapted to your preferences, below we explain how you can deactivate this option. By deactivating this type of cookies we will only show you generic advertising.
